From the helpwave team

Perspectives on healthcare operations, clinical technology, and building software that actually works in real care environments.

Featured
Product

Why we built helpwave tasks — and what we learned from real wards

Most hospital software is designed by people who have never worked a ward shift. We spent months observing clinical workflows before writing a single line of code.

FT
Felix Tewes · March 2024 · 6 min read
Operations
The hidden cost of disconnected systems in ambulatory care

When systems don't talk to each other, the overhead falls on people. We analyzed workflow data from partner practices to quantify the real impact.

helpwave team · Feb 2024 · 4 min
Open Source
Why open-source matters for healthcare infrastructure

Vendor lock-in is a serious structural problem in healthcare IT. Here's how we're trying to solve it — and why openness is a feature, not just a philosophy.

Max Schnitker · Jan 2024 · 5 min
AI
What AI actually looks like in a clinical workflow

AI in healthcare is often oversold. We share what helpwave assistant actually does day-to-day — and why that's more valuable than the hype suggests.

Jonas Dohse · Dec 2023 · 7 min
Networks
Managing a practice network: what changes at scale

Running one practice is hard. Running a network of twelve is a completely different problem. This is what we learned building helpwave netmanager.

helpwave team · Nov 2023 · 5 min
Security
Identity management in healthcare: why it's harder than it looks

Healthcare organizations have unique auth requirements — legacy systems, role complexity, regulatory constraints. Here's the design philosophy behind helpwave id.

Max Schnitker · Oct 2023 · 6 min
Company
One year building helpwave: what we got right and what we didn't

A candid look at our first year — the assumptions that held, the ones that didn't, and what the clinical teams we work with have taught us.

Felix Tewes · Sep 2023 · 8 min